ABOUT US

Since 2003 Global Networks has been providing a broad range of fixed-line telecommunication services to small and medium-sized businesses. From the outset we have sought to offer our customers top quality products and services at competitive prices. In doing so, we aim to nurture long-term customer relationships built on personalised customer care, solid technical expertise and deep understanding of our clients' business needs.

We are proud that over the past fifteen years many businesses have entrusted us with taking care of their telecommunications needs. Many of our customers have been with us for a number of years, and a few have maintained their custom since the company's inception in 2003. As we continue to work hard to deliver top quality products and services, we look forward to welcoming new customers to Global Networks.

SERVICES

Global Networks provides a broad range of fixed-line telecommunications products and services. Please call or email us to discuss your requirements and we will be happy to help you choose the best option for you.

Telephone lines We offer a range of telephone line options to suit your business needs, starting from single analogue lines, with or without broadband. Solutions that require multiple lines include multiline, digital (ISDN2E and ISDN30) and SIP. Our hosted solutions include Horizon by Gamma and our own hosted platform. We also provide non-geographic telephone numbers, including 03XX and 0800 numbers.

Connectivity We provide a full spectrum of internet connectivity solutions, from ADSL and fibre-to-the-cabinet to dedicated Ethernet leased lines and MPLS. In order to ensure reliable connectivity for our customers, we only use major wholesale carriers. Based on our significant experience, we will help you select the best option to suit your budget and connectivity requirements.

Telephone systems We specialise in the installation and maintenance of Mitel and Cisco telephone systems, as well as offering the market-leading Broadsoft hosted solutions. We also provide systems based on the Asterisk open-source platform. Our in-house programming capabilities allow us to develop bespoke solutions for our customers. By retaining control over the development process, we are able to minimise costs while providing our customers with solutions that meet their particular needs. Compared to proprietary systems, open-source solutions are subject to little or no licencing costs, thereby reducing costs even further.

Microsoft Office 365 As a Microsoft partner, we provide Microsoft Office 365 licencing and email migration services. Our technical support team can assist with migration from Microsoft Exchange servers to Office 365 cloud-based platform, as well as offer day to day technical support.

CUSTOMER CARE & SUPPORT

We put our customers at the heart of what we do. We are always happy to assist you with any new requests or technical issues that you might have. We aim to deal with your queries as quickly and efficiently as possible, and, if necessary, will work out of hours to resolve any issues.

If you need to speak with us, please call 03303 90 90 10 or email us at support@gnil.net

If your query relates to a billing issue, please email us at billing@gnil.net

CONTACT US

Our postal address is 2 Ifield Road, Crawley, West Sussex, RH11 7AP

Sales and new business queries: sales@gnil.net

Billing queries: billing@gnil.net

Technical support: support@gnil.net

For all queries: 03303 90 90 10

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